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Dispatch Labs

Contact Us

Reach our Kanata newsroom by phone, email or the enquiry form — the details below are the same ones in our footer, so you can trust they're current.

Details

  • Company: NetChill Media Group Incorporated
  • Address: 74 Black Tern Cr., Kanata, ON K2M 2Z3
  • Phone: +1 613-592-5299
  • Email: [email protected]
  • Working days: Monday – Friday
  • Working hours: 09:30–18:00
  • Timezone: Eastern Time (ET) — Kanata

We also answer these numbers during office hours: +1 888-597-4272 and +1 873-353-8025.

Send us a message

Every message goes to the same small editorial team that produces our newsletter and podcast. Expect a reply within one business day during our working hours.

Open the enquiry form Call +1 613-592-5299

When to reach us

Our line is open Monday to Friday, 09:30–18:00, Kanata time (Eastern Time). Messages sent outside those hours are read and answered on the next business day — we don't monitor the form or phone over weekends.

Find us

74 Black Tern Cr., Kanata, ON K2M 2Z3 — a short walk from the Kanata town centre and an easy drive from Stittsville, Carp and Bells Corners. View on the map on our home page.

A short glossary

Field log
Our weekly newsletter for the west end.
Host read
A sponsor mention read live by the podcast host.
Booking window
The time between confirming a placement and its first run date.
Make-good
A replacement placement offered if we miss a booked run on our end.

What happens after you write in

  1. 1

    We read your message and reply within one business day.

  2. 2

    We confirm placement, timing and price in writing.

  3. 3

    We draft copy or a script for your approval.

  4. 4

    The placement runs and we report back.

On pricing

Our three placements are priced at $145 CAD, $670 CAD and $1,210 CAD, with no separate production charge. Full details and deliverables are on our Advertise page, and booking and payment terms are on our advertising terms page.

What this page isn't

There's no enquiry form on this page — our single tracked form lives on the home page, reached through the button above. That keeps every enquiry in one place, so nothing is lost between two separate inboxes.

What a first reply from us includes