Frequently Asked Questions
What placements include, how booking works, and the practical details of reaching our Kanata newsroom.
A — Placements & coverage
What exactly is included with each placement?›
The Field Log Newsletter Line is a one-line sponsor mention with a link, run in two consecutive weekly editions. The Ridge & Valley Audio Package is four host-read mentions across our biweekly podcast over roughly two months. The Field Season Partnership bundles a three-month sponsor credit, three monthly newsletter features, six podcast mentions and one partner-labelled feature story. Full deliverables for each are listed on our Advertise page.
What area does Dispatch Labs actually cover?›
Kanata and Ottawa's west end: Stittsville, Carp, Bells Corners, the Carp Ridge and the tech park corridor. We don't sell placements to businesses outside that area, because our readers and listeners are concentrated here.
What format do the placements take?›
The newsletter line is plain text with a hyperlink, matched to our usual field log style. Podcast mentions are read live by our host during the episode, not inserted as a separate recorded ad. Partnership features are written articles, clearly labelled as sponsored content and separate from news coverage.
How long does each placement run for?›
Two consecutive editions for the newsletter line, about two months of biweekly episodes for the audio package, and three months for the field season partnership. Run lengths are fixed to the listing and don't vary by request.
B — Process, pricing & practical details
How do I start booking a placement?›
Send a message through our contact form naming the placement you want and roughly when. We reply within one business day to confirm availability and next steps.
What happens after I send an enquiry?›
We confirm the exact edition, episode window or partnership start date, agree the price and terms in writing, then move to drafting copy or a script. Nothing is scheduled to run until you've approved the wording.
What do the prices include, and how does payment work?›
Each price is complete — there's no separate production fee for copy or script drafting. Booking, invoicing and payment terms are set out in full in our advertising terms. Our cancellation and refund terms are on the cancellation & refunds page, and the summary sections live at Payment & refund policy and Payment & refund policy.
What are your working hours and how do I reach the team?›
We're reachable Monday – Friday, 09:30–18:00 Eastern Time, at [email protected] or +1 613-592-5299. Messages sent outside those hours are answered the next business day.
Where is Dispatch Labs located?›
Our office is at 74 Black Tern Cr., Kanata, ON K2M 2Z3 — see the map on our home page or the directions on our contact page.
Can you make a change after a placement has started running?›
Minor wording corrections can usually be made before the next scheduled edition or episode. Larger changes to a booked placement are handled as a rebooking under our advertising terms rather than an in-flight edit.
The booking sequence, at a glance
- 1
Enquiry via the contact form
- 2
Booking confirmed in writing
- 3
Copy or script drafted and approved
- 4
Placement runs and is reported back
Who these placements tend to fit
Local retailers
A newsletter line for a seasonal sale or a new opening in Kanata or Stittsville.
Suppliers & co-operatives
A podcast package to reach listeners across the Carp Ridge and surrounding area.
Community organizations
Newsletter and podcast mentions for a fundraiser, festival or public meeting.
Tech park businesses
A field season partnership to keep an ongoing presence across a full quarter.
Recording an interview for an upcoming episode.
Coverage area, once more
- Kanata
- Stittsville
- Carp
- Bells Corners
- The Carp Ridge
- Ottawa's tech park
Still have a question?