Privacy Policy

Last updated: September 10, 2026

Introduction and who we are

This policy explains how NetChill Media Group Incorporated, operating as Dispatch Labs, collects and uses personal information through this website. Our details: NetChill Media Group Incorporated, 74 Black Tern Cr., Kanata, ON K2M 2Z3. Phone: +1 613-592-5299. Email: [email protected]. NetChill Media Group Incorporated operates https://dispatchlabs.digital and acts as the data controller for information submitted through it.

What data we collect

When you use our enquiry form we collect the fields you enter: name, email address, phone number (optional) and any message you write, including which advertising placement you're asking about. We also collect standard technical and usage information automatically, such as pages visited and browser type, and we use cookies as described in our cookie policy.

How we use the data

We use submitted information to respond to enquiries about advertising placements, confirm bookings, prepare sponsor copy and scripts, and provide the newsletter or podcast placement you've purchased. We use technical and usage data to keep the site working and to understand which pages are useful to readers and advertisers.

Legal basis

We process your personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law. Our basis for processing enquiry and booking data is your consent, given by submitting the form, and our legitimate interest in responding to and fulfilling advertising bookings.

Cookies and tracking

Our cookie use is described in full in our cookie policy, including the Essential, Performance and Advertising categories and how to manage your preferences.

Third parties and processors

We may share information with service providers who support hosting, email delivery, analytics and advertising measurement, strictly to help us operate the site and deliver bookings. We do not sell personal information to third parties.

Data retention

We keep enquiry and booking records for as long as needed to deliver the placement and to meet our accounting and legal obligations, after which they are deleted or anonymized.

Your rights

Under PIPEDA you may ask to access, correct or withdraw consent for the personal information we hold about you. To exercise any of these rights, contact us at [email protected].

Data security

We take reasonable technical and organizational steps to protect the information you share with us against loss, misuse or unauthorized access.

Children's data

This site and its advertising services are directed at businesses and organizations, not at children, and we do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy from time to time; the date at the top of the page shows when it was last revised.